We Handle MVA patiens:

Motor Vehicle Accidents (MVA) – We provide treatment to people to have been involved a motor vehicle accident. In addition to dealing with the pain, we completely understand that this is a very stressful time for MVA patients and their families. We offer our full assistance when it comes to dealing with the significant amount of forms for your car insurance. There are regulations and policies which have been set by insurance companies that we must follow which some patients may not be aware of so we would be more than happy to take care of the documents for you.

What to bring:

On your first visit to our clinic, we will have our physiotherapist complete an assessment with you to find the proper treatment plan for your injuries. To ensure a quick registration, if you could provide us with the following;

  • Police Report
  • Insurance Information
  • Health Card (other form of identification)
  • Any medical reports you may have

What you should know:

In Ontario, you do not need a doctor’s referral to see a physiotherapist. If you’re experiencing aches and pains and would like to receive treatment, you can speed up the process by just attending our clinic. There are only two instances where you would require a referral: 1) you extended health care provider specifically requires a doctor’s referral in order to reimburse you, or 2) you have been involved in a motor vehicle accident and your insurance provider requires the doctor’s referral.


We directly bill your insurance company if you are an extended health patient, although, most insurance companies will cover only a percentage of the total treatment cost. Therefore, the patient is responsible for any amount owing on their account.

Motor vehicle accidents will have coverage through their car insurance. Your insurance company will require you to complete an Accident Benefit Package and must approve a treatment plan submitted by us. If you have extended health coverage, under new legislation, your EHC becomes your primary insurer until it’s payment has been exhausted.

An invoice will be provided to you at the end of your assessment or treatment and payment will be required. Unless prior arrangements have been made, the patient is responsible for payment.


There is a $25 cancellation fee if 24-hour notice has not been provided by the patient. The fee is not covered by your insurance or your auto insurance.